1. All goods supplied remain the property of Premier Ltd until paid for in full.
2. Premier accept no responsibility for wrongly ordered items.
3. Estimated delivery times will be provided at the time of the order and every effort is made to adhere to the estimates, but no liability will be accepted for late deliveries.
4. Orders for made to measure items are non - returnable / refundable unless prior agreement is arranged in writing from us. We will endeavour to assist in the measurements required but cannot be held responsible for the final measurements supplied to us. Any customers unauthorised return of items will still be liable for the full cost and carriage of the goods. Any authorised returns will be charged at £25.00 + vat for collection and it is the customers responsibility to package the goods. All returned goods must be fit for re-sale with no damages to the packaging and un-opened. Any returned damaged goods will be charged at the full price.
5. All made to measure items will be manufactured to the provided measurements whether verbal, faxed or e-mailed and it is the customers responsibility to amend any sizes when the order is repeated back to you at time of purchase. No liability will be accepted for wrongly ordered items due to incorrect dimensions being given. The provided measurements are to be the finished sizes of the required product, in millimetres, and no adjustments will be made by Premier.
6. All sale agreements, whether verbal, faxed or e-mailed, shall be deemed to have been made at Premiers head office address.
7. An administration charge will be made on any cancelled orders if the order has not been manufactured. If the order has been manufactured then the full cost of the goods will be due.
A handling charge of 10% or a minimum of £10.00 is charged on all returned goods plus the initial delivery cost and a 2.5% charge on re-imbursing any credit/debit cards as charged by the card handler.
8. Interest charges may be applied to any account overdue by 30 days or more at 2% above base rate. Other charges will apply if action needs to be taken to recover any debts.
9. Any damaged goods need to be reported to us within 24 hours of delivery otherwise liability will not be accepted, visible damage on delivery should be refused for immediate return.10. Any shortages should be reported within 24 hours of delivery and any missing components within 7 days from date of delivery. 11. Premier will only send out replacement mesh in the case of any made to measure items being damaged in transit, due to the fragile nature of the goods.
12. These terms and conditions form part of any purchase made from Premier Environmental Ltd
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